Privacy Policy
Last Updated: March 19, 2025
Blue Green Training LLC ("Blue / Green Training," "Blue / Green," "we," "us," "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the "Site") or engage with us on social media or other platforms. By using the Site or our services, you agree to the terms outlined below.
We take reasonable measures to protect your privacy and security; however, we cannot guarantee absolute security. By using the Site or engaging with us online, you acknowledge that you assume the inherent risks associated with internet-based interactions.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, shipping and billing addresses, phone number, payment information, and other details provided through checkout or customer interactions.
- Social Media and Platform Data: Public and direct messages, comments, reactions, and other data from platforms such as Facebook, Instagram, X, Threads, and Strava.
- SMS and Mobile Data: If you opt into SMS messaging, we collect your phone number and interaction history with our messages.
- Automatically Collected Information: IP address, browser type, location, cookies, and device information.
- Behavioral Data: How you interact with the Site and our content to improve functionality and customer experience.
2. How We Collect Information
We collect information through:
- Website interactions – Checkout process, contact forms, and other direct interactions.
- Customer service – Communications through email, phone, and chat.
- Social media – Messages, comments, and engagement on platforms like Facebook, Instagram, X, Threads, and Strava.
- Cookies and tracking – Technologies that monitor browsing activity and behavior.
- SMS Opt-In – By consenting to SMS communications, you provide us with your phone number and authorize us to send marketing and transactional messages.
If you voluntarily provide information to us through any of these methods, you consent to our use of that information as outlined in this Privacy Policy.
3. How We Use Your Information
We use the information to:
- Process and fulfill orders
- Improve customer service and support
- Provide targeted marketing and analytics
- Improve website functionality and user experience
- SMS communications – Send transactional updates, marketing offers, and customer support messages
- Monitor for fraud and unauthorized activity
- Comply with legal obligations – Including disclosure to authorities when required by law
We will never use your information in a way that contradicts this Privacy Policy.
4. Sharing Your Information
We do not sell your data. We only share data with trusted third parties that help us run our business, including:
- Shopify – Our website platform (learn more)
- Klaviyo – Email and SMS marketing provider
- Google Analytics and Ads – Performance and behavior analysis
- Meta (Facebook/Instagram) – Targeted advertising and user behavior tracking
- Strava – Used for social engagement insights
SMS Data Sharing
Your SMS opt-in data is never sold. We may share it with trusted service providers (e.g., platform providers, phone companies) only to deliver SMS messages or comply with legal requirements.
5. Shopify’s Security
We use Shopify to host our site. Shopify is Level 1 PCI DSS compliant, meeting the highest standards for secure credit card processing. Shopify also holds SOC 2 Type II and SOC 3 certifications, confirming strict security controls. Shopify’s infrastructure includes:
- SSL encryption for secure data transmission
- Data isolation for customer protection
- Two-factor authentication for added security
- Continuous monitoring to prevent unauthorized access
More details about Shopify’s security practices can be found here.
6. How Long We Retain Data
We retain personal information until:
- It is no longer needed for business operations
- You request deletion of your data
We may retain certain data for legal or regulatory compliance, fraud prevention, or internal record-keeping even after a deletion request.
7. Customer Rights
You have the right to:
- Access, modify, or delete your personal data
- Withdraw consent for marketing communications
- Request that your data not be sold or shared
- Stop the processing of your data
To exercise these rights, contact us at support@bgtrng.com.
8. Security Measures
We take data protection seriously and use:
- SSL encryption to secure data during transmission
- Two-factor authentication for platform access
- Limited internal access – Only authorized personnel can access customer data
- Ongoing threat monitoring – To detect and prevent unauthorized access
Despite these measures, we cannot guarantee absolute security. By using our services, you accept these inherent risks.
9. International Compliance (GDPR and CCPA)
We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are located in the EU or California, you have the right to:
- Access your data
- Delete or modify your data
- Restrict the use of your data
- Withdraw consent at any time
We will not discriminate against you for exercising these rights.
10. Minors’ Data
Our services are intended for users 18 years or older. If we become aware that we have collected data from a minor, we will delete it immediately.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Personalize content and ads
- Improve site functionality
- Analyze user behavior
- Manage customer sessions
You can manage cookie settings through your browser.
12. Limitation of Liability
We take reasonable steps to protect your information and provide secure services. However, you expressly agree that your use of our services is at your own risk. To the fullest extent permitted by law, we disclaim all liability for:
- Any loss or damage arising from unauthorized access, hacking, data breaches, or security failures, even if foreseeable.
- Failures of third-party platforms (including Shopify, Klaviyo, Google, Meta, and Strava).
- Errors, interruptions, or technical malfunctions beyond our control.
- User negligence, including weak passwords, shared logins, or unsafe online behavior.
- Loss of profits, revenue, business opportunities, goodwill, or data arising from your use of the Site or our services.
Assumption of Risk and Waiver of Legal Claims
By using our services, you:
- Assume all risks associated with online interactions, including unauthorized access, data breaches, and third-party failures.
- Waive any right to bring claims, lawsuits, or legal actions against Blue Green Training LLC, its affiliates, owners, employees, agents, and partners.
- Agree to binding arbitration – Any disputes must be resolved through binding arbitration under the American Arbitration Association’s rules.
- Waive the right to participate in class-action lawsuits or collective proceedings related to our services or data practices.
Our total liability for any claim related to your use of our services is limited to the amount you paid (if any) for the specific product or service giving rise to the claim.
13. Changes to This Policy
We may update this Privacy Policy at any time without prior notice. Your continued use of our services constitutes acceptance of the updated terms.
14. Mobile Terms of Service
The Blue / Green Training mobile message service (the "Service") is operated by Blue / Green Training (“Blue / Green Training”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Blue / Green Training’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Blue / Green Training through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Blue / Green Training. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18669242345 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Blue / Green Training mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18669242345 or email support@bgtrng.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
15. Contact Us
If you have any questions or requests regarding your data or this Privacy Policy, please contact us at:
Email: support@bgtrng.com